Candidate Opportunities

CSR Supervisor - 2019-013

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Lake County, IL
Job Type
Direct Hire
Apr 09, 2019
Job ID
A wonderful opportunity with a nice client of ours, known for its innovative laser treatments.
  • Minimum 5 years’ experience in a CSR role, with supervisory experience.
  • Some education in business administration, marketing, etc.
  • Good phone and communication skills.
  • Exceptional customer service attitude.
  • Accustomed to high volume phone support and the ability to multitask.
  • Able to provide first level user support/troubleshooting to help determine if equipment trouble calls actually necessitate equipment repairs or if the reported trouble is user/operational error.
  • Familiar with standard office software and good attention to detail.
  • Previous CSR experience in a service business, related to medical equipment, or ISO certified companies are all pluses